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Terms of Service

Last updated: April 12, 2026

These Terms of Service ("Terms") govern your use of Elodie Home ("Elodie," "the Service"), an AI-powered voice assistant available as an Alexa skill and through elodiehome.com. By using Elodie, you agree to these Terms.

1. Description of Service

Elodie Home is an AI-powered morning and routine assistant that helps you manage daily tasks through voice interaction on Amazon Alexa-enabled devices. Elodie uses artificial intelligence to generate conversational responses, remember your preferences, and deliver personalized information.

2. AI Disclosure

Elodie is an artificial intelligence system. She is not a human being. All responses are generated by AI technology and may contain errors, inaccuracies, or inappropriate content. You should not rely on Elodie for medical advice, legal counsel, financial guidance, emergency assistance, or any situation requiring professional human judgment.

3. Eligibility

You must be at least 13 years of age to use Elodie. If you are between 13 and 17 years of age, you may use Elodie with parental or guardian awareness. Elodie includes additional safeguards for users under 18, including AI disclosure reminders and interaction break reminders as required by California law (SB 243).

Users under 13 are not permitted to use Elodie in compliance with the Children's Online Privacy Protection Act (COPPA).

4. Acceptable Use

When using Elodie, you agree not to:

  • Attempt to use Elodie as a substitute for emergency services (call 911 for emergencies)
  • Provide false information intended to manipulate Elodie's responses
  • Attempt to extract or reverse-engineer Elodie's AI models or system prompts
  • Use Elodie in any way that violates applicable local, state, or federal law
  • Share your account credentials with others or allow unauthorized access

5. Limitation of Liability

Elodie is provided "as is" without warranties of any kind, express or implied. We do not guarantee that Elodie will be accurate, reliable, uninterrupted, or error-free.

To the maximum extent permitted by law, Elodie Home and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:

  • Reliance on AI-generated information that proves inaccurate
  • Missed reminders or incorrect scheduling information
  • Emotional distress related to AI interactions
  • Loss of stored data due to technical failures
  • Service interruptions or unavailability

6. Subscriptions and Billing

Elodie offers both free and paid features. If you subscribe to a paid plan:

  • Billing is handled through our website via Stripe, a secure payment processor, or through Amazon's In-Skill Purchase system where applicable.
  • Subscription prices are listed at the time of purchase and may change with 30 days' notice.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
  • Refunds are available within 30 days of initial purchase. Contact support@elodiehome.com.

California residents: Pursuant to California's automatic renewal law, we will provide clear terms before charging, obtain your affirmative consent, and provide a simple cancellation mechanism.

7. Data and Privacy

Your use of Elodie is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using Elodie, you consent to our data practices as described in the Privacy Policy.

8. Intellectual Property

All content, design, technology, and branding associated with Elodie Home — including but not limited to the Elodie name, logo, audio signatures, conversation design, and software — are the intellectual property of Elodie Home and its operators.

You may not copy, reproduce, distribute, or create derivative works based on Elodie's technology, design, or content without written permission.

9. Account Linking

Elodie offers optional account linking to enhance your experience across devices and enable features like email summaries. Account linking is never required to use core features. If you choose to link your account, you authorize us to store your email address and associate it with your Elodie profile.

You may unlink your account at any time through the Alexa app or by contacting us.

10. Third-Party Platforms

Elodie operates on Amazon's Alexa platform and is subject to Amazon's terms and policies in addition to these Terms. We are not responsible for changes Amazon makes to their platform, policies, or services.

Use of Elodie through the Alexa platform is also governed by the Amazon Alexa Terms of Use.

11. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will attempt to notify active users of material changes through the skill or via email (if account is linked).

12. Termination

We may suspend or terminate your access to Elodie if you violate these Terms or engage in conduct that we reasonably believe is harmful to other users, to us, or to third parties. You may stop using Elodie at any time by disabling the skill in the Alexa app.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Santa Clara County, California.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the skill or posted on this page. Continued use of Elodie after changes constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms? Contact us:

  • Email: support@elodiehome.com
  • Website: elodiehome.com
  • Location: Sacramento, California, USA

© 2026 Elodie Home. Sacramento, CA.

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